Frequently Asked Questions (FAQ)

Question:
Hello,
We submitted our plans over a month ago and have not heard back yet. Ive also been calling and cannot reach anyone ~ we get a busy dial tone every time we call.
Is there a better way to follow up on our plans and the submission?
Thank you

Answer:
Discussed the situation with the constituent via phone and email. Appears plans and report were submitted to the PW website and not EPIC-LA. Plans and report received through EPIC-LA on Thursday, July 15th. Review should be completed in approximately 4 weeks.